We know handing over personal information takes trust. This page explains exactly what data Kriyka collects, why we collect it, how we use it, and what rights you have over it — written plainly, without the legal fog.
Our Privacy Commitments
Privacy protection at Kriyka isn't a checkbox — it's built into how the platform works. Here's what that looks like in practice.
Every connection between your device and Kriyka is protected by SSL/TLS encryption. Your login credentials, personal details, and session data are encrypted in transit so they cannot be intercepted.
Kriyka does not store your bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled entirely by the payment provider. We only receive a transaction confirmation reference.
Kriyka does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your account and improve the platform experience.
You can request a copy of the personal data Kriyka holds about you, ask us to correct inaccurate information, or request deletion of your account and associated data by contacting support.
Kriyka uses cookies only for essential platform functionality — keeping you logged in, remembering your preferences, and maintaining session security. We do not use tracking cookies for advertising.
Personal data held by Kriyka is stored on secured servers with access controls, regular security audits, and monitoring. Only authorised personnel with a legitimate operational need can access account data.
This Privacy Policy explains how Kriyka collects, uses, stores, and protects the personal information of players who register and use the Kriyka platform at kriyka.app. It applies to all services offered through the platform, including games, account management, payment processing, and customer support interactions.
By creating a Kriyka account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or continue using the platform.
Kriyka is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and take reasonable steps to keep it secure. We do not sell your data, and we do not share it with third parties except in the limited circumstances described in Section 5.
Plain language summary: We collect your name, contact details, and account activity to run your account and keep the platform secure. We don't sell your data. You can ask us to delete it at any time by contacting [email protected].
Kriyka collects personal data in two broad categories: information you provide directly when registering and using the platform, and information collected automatically as you interact with the platform.
Information you provide directly:
Information collected automatically:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Identity information | Account verification, fraud prevention | Duration of account + 5 years |
| Contact details | Account communication, support | Duration of account |
| Transaction records | Payment processing, dispute resolution | 7 years (regulatory requirement) |
| Game activity logs | Fair play monitoring, dispute resolution | 2 years |
| Device and IP data | Security monitoring, fraud detection | 12 months |
| Support communications | Service improvement, dispute records | 3 years |
Kriyka collects personal data through the following channels:
Note: Kriyka does not purchase personal data from data brokers or third-party marketing lists. All personal data we hold was provided directly by you or collected through your use of the platform.
Kriyka uses the personal data we collect for the following purposes. We only use your data for purposes that are necessary to operate the platform, comply with legal obligations, or improve the service we provide to you.
Kriyka retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods for different categories of data are set out in the table in Section 2.
When your account is closed — whether by you or by Kriyka — we will delete or anonymise your personal data within a reasonable period, except where we are required to retain it for legal or regulatory reasons. For example, transaction records are retained for seven years to comply with financial record-keeping requirements.
Data that is no longer required for any legitimate purpose is securely deleted from our systems. We do not retain personal data indefinitely or for purposes beyond those described in this policy.
Kriyka uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and remember your preferences between sessions.
Types of cookies we use:
Kriyka does not use advertising cookies, retargeting cookies, or any cookies that track your activity across other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform.
As a Kriyka account holder, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and we will respond within one business day.
How to submit a request: Email [email protected] with the subject "Data Rights Request". Include your registered email address and the specific right you wish to exercise. We will verify your identity before processing the request and respond within one business day.
Kriyka takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no system is completely immune to security risks. If you suspect that your Kriyka account has been compromised, contact support immediately at [email protected] so we can freeze the account and investigate.
Kriyka does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adults. If we discover that an account has been registered by a minor, the account will be closed immediately and any personal data associated with it will be deleted, except where retention is required for legal reasons related to the underage registration.
If you believe a minor has registered on the Kriyka platform, please contact us at [email protected] so we can investigate and take appropriate action promptly.
Kriyka may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data handling practices. When we make material changes, we will notify registered players by email using the address on file for their account, and we will update the "Last Updated" date at the top of this page.
Continued use of the Kriyka platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should close your account before they take effect by contacting [email protected].
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Kriyka handles your personal information, please get in touch with our support team.
Email: [email protected]
Subject line for data requests: "Data Rights Request"
Response time: We aim to respond to all privacy-related enquiries within one business day.
For urgent security concerns: Mark your email as urgent and we will prioritise your case.
For information about responsible gaming tools and self-exclusion options, visit our Responsible Gaming page. For the full terms governing your use of the platform, see our Terms and Conditions.